Washing machine: with a washing capacity not exceeding 10 kg.Air conditioner includes single package type and split type room air conditioners that have a cooling capacity not exceeding 7.5 kilowatts (i.e.If there is any dispute, We reserve the right of final decision.A recycling label comes with every single regulated electrical equipment, the label is requested to be returned if any products exchange or return.The personal information of the customer/ the contact person is used for the purpose of the removal service only, The Company will use those information in compliance and in accordance with the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong).On the day of removal, We shall not liable for any delay or failure in removing the waste equipment caused by or resulting from traffic conditions, weather conditions or any other causes beyond Our scope of control.When black rainstorm signal/ typhoon signal No.8 or above is hoisted, removal service will not be available, and will be re-arranged.If customer needs to change the removal location or time, please call and inform us at least 2 working days prior to the original date of removal.
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If the waste equipment has any serious hygiene problems (for examples: food scraps and litter, cockroach, ant), removal staff can refuse to remove the waste equipment, and the customer is no longer entitled to the free removal service.The waste equipment shall include all internal parts, and shall be placed individually, disconnected with other devices, systems, or placed at any places with obstacles.No return once the waste equipment is collected.You may contact our staff for arrangement. The waste electrical and electronic equipment can be removed at different time schedule or can be removed later and stored at the removal location temporarily. The removal service, delivery service and installation service shall be arranged separately.